
Jay Jacobson
President of Franklin Armory
4
APPEARANCES
4
PODCASTS
012
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Sep 15, 2026
A Funeral Director’s Lessons from an Airplane Crash
4:15
4:28
4:37
3:57
But if I can ask, what was your mindset in that moment when somebody calls you to tell you that there's a plane crash that's intimate with over 300 people on board? what goes through your mind? What went through your mind?

Jay JacobsonGUEST
You think about the fact that you know that 300 people are alive right now that in a very short period of time are not going to be.

Jay JacobsonGUEST
None of us had anything to say to each other to really felt important in that moment enough to break the silence.

Jay JacobsonGUEST
We turned on the news and it was a while before the local stations picked up on the story.
14 MINS LATER
6 Pillars of Leadership Where Most of Us Struggle
28 MINS LATER
How To Lead People Effectively: Understand Them First
15:02
25:56

Jay JacobsonGUEST
There were two funeral directors that worked there, the owner and then the former owner.
11 MINS LATER

Ian GatzkeHOST
So the prescription from that book, like, what do they what do they see is the prescription? Like, how do we fix this? How do we address this problem? Or like, what do you believe is required for us to do in order to?
EP 218 - Use AI to Become the Person You Want to Be | Jay Jacobson
24:55
25:09
25:26
25:40

Jay JacobsonGUEST
And I was really fortunate when I started in funeral service, I, I had two wonderful mentors, uh, and there was a very good contrast, a very odd di- dichotomy in, in the two gentlemen.

Jay JacobsonGUEST
Mr. Bickford was 85 years old when I met him, and I think he had license number two in the state of Iowa, but he was the same in every single environment, whether it was working in the funeral home, in his church, with his family, in the community.

Jay JacobsonGUEST
He was always this rock solid person that, that had... was full of integrity, full of compassion, um, just very wise person.

Jay JacobsonGUEST
He was very good at work, and he was very good at teaching me what I needed to know about funeral service, but as soon as he punched out at night, his life was completely different.


