J
Jason Swenk
Business owner
7
APPEARANCES
6
PODCASTS
012
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Aug 7, 2026
From Operator to Owner: The 5 Identity Shifts Every Landscape Business Owner Must Make
21:31
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14:53Jason SwenkGUEST
Well, the thing is, is I always tell everybody, you need to design the business around you, right? where most people have the business design their own life and the business controls everything.
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15:10Jason SwenkGUEST
And I literally took an interview with someone else, another company, and they asked me two questions.
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15:15Jason SwenkGUEST
What do you want to do every day? What don't you never want to do again? And so that's how that exercise came about.
6 MINS LATER

Jack JostesHOST
So I wanted to hear your story about that and if you see that with other business owners as it pertains to these identity shifts.
The 5 Stages From Operator to Owner (Rerun)
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19:16Jason SwenkGUEST
But I need a project manager that can manage themself, right? And just be honest with them, say, "Look, I suck at process.
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19:25Jason SwenkGUEST
I need you to be able to create this." Now, if they're at a manager, it goes back to, like, you need to evolve to an architect.
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19:33Jason SwenkGUEST
So you need to start removing being the bottleneck, and how do I build a system or a layer of systems so people can make better decisions without coming to me, right? That's really it.
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19:45Jason SwenkGUEST
Then if you're an architect, how do you start building people that can architect the systems that you're already building? And then if you're a CEO, you know, and not...
#574: Jason Swenk: Own Your Business Before It Owns You!
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15:30Park HowellHOST
So can you take us on that journey just a little? Or it's really more of an odyssey, I would say.
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15:39Jason SwenkGUEST
This is how little I knew, okay? My first client asked me to send him an invoice.
7 MINS LATER
AI, Identity & Building an Agency That Runs Without You — Ep. 100
26:09
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17:00Jason SwenkGUEST
So, well, I just think, and as we're talking about these identity shifts, I want everybody to know that Operator and manager are the worst levels.
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17:16Jason SwenkGUEST
But if you want to stay at the architect, the CEO or the owner, that's perfectly fine.
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17:25Jason SwenkGUEST
But going from a manager to an architect, it's really about, I think the breaking point is you get so fed up with making every single decision.
9 MINS LATER

Navneet KaushalHOST
An agency that can fix only one system this quarter, which goes first and why?
Jason Swenk: From Operator to Owner – Escaping the Entrepreneur’s 80-Hour Trap
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10:19Jason SwenkGUEST
So one of the things I had to learn... we need to take the floaties off your team.
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10:30Jason SwenkGUEST
And I, I was, I had our event a little while ago and I was telling people about a situation that I have in the book where it's kind of Think about, we try to stop every kind of fender bender that we see coming because we've gone through it.
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12:34Doug SandlerHOST
so when did you go from the guy that was running the company to the guy or working in the business to the guy that was working on the business and then you took the next step which was you know i've done this well enough to be able to train other people how to do what we have done within our organization to their organizations
Shifting From Operator to Owner, With Jason Swenk
6:46
14:17

Carson PierceHOST
How do you get, how do you get out of it? We kn- we know that there's some things that, some tactics we need to do, but, like, when you're in that place, when an owner or founder is stuck in the work, how do you move past that?
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7:01Jason SwenkGUEST
[chuckles] And, and, and as we're talking about these identities, you can go back and forth as well.
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7:08Jason SwenkGUEST
Um, and what I learned with, with going through all this, and you have to go through every single level if you wanna make it to the top, and you don't have to go through all of it.
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7:17Jason SwenkGUEST
But what I learned was you have to figure out where you wanna go and what do you not wanna do.
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7:25Jason SwenkGUEST
So when I was at that level for the first time, I think I was around the 2 million mark, and I was just completely miserable.
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7:34Jason SwenkGUEST
From the outside, it looked like it was fantastic, and my wife was like, "You're miserable.
7 MINS LATER

Carson PierceHOST
Um, but how much, uh, how much, uh, is trust a component of this? Like you, if you don't trust those people to, you know, carry forward your vision and, you know, take themselves down the path, how do you build that up?
The 5 Stages From Operator to Owner
11:03
18:57
John JantschHOST
How do you get people pass up? Because obviously that's a constraint that, you know, is going to keep you from going anywhere.
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11:15Jason SwenkGUEST
And I was telling our group of our community last week when I was speaking to them, I said, you got to be okay with fender benders, but avoid the train wrecks where you have to let them know where we're going.
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11:31Jason SwenkGUEST
What do you expect from them? I always, people that report to me, they can manage themselves.
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11:40Jason SwenkGUEST
And I have systems in place to allow them to make decisions without coming to me because when you're the operator or the manager, you're the bottleneck.
7 MINS LATER
John JantschHOST
What's one move they can make in the next 30 days to really kind of start this climb of yours?