J
James Lo
2
APPEARANCES
2
PODCASTS
012
DEC 30
JAN 6
JAN 13
JAN 20
JAN 27
FEB 3
FEB 10
FEB 17
FEB 24
MAR 3
MAR 10
MAR 17
MAR 24
MAR 31
APR 7
APR 14
APR 21
APR 28
MAY 5
MAY 12
MAY 19
MAY 26
JUN 2
JUN 9
JUN 16
JUN 23
JUN 30
JUL 7
JUL 14
JUL 21
JUL 28
AUG 4
AUG 11
AUG 18
AUG 25
SEP 1
SEP 8
SEP 15
SEP 22
SEP 29
OCT 6
OCT 13
OCT 20
OCT 27
NOV 3
NOV 10
NOV 17
NOV 24
DEC 1
DEC 8
DEC 15
DEC 22
DEC 29
JAN 5
JAN 12
JAN 19
JAN 26
FEB 2
FEB 9
FEB 16
FEB 23
MAR 2
MAR 9
MAR 16
MAR 23
MAR 30
APR 6
APR 13
APR 20
APR 27
MAY 4
MAY 11
MAY 18
MAY 25
JUN 1
JUN 8
JUN 15
JUN 22
JUN 29
JUL 6
JUL 13
JUL 20
JUL 27
AUG 3
AUG 10
AUG 17
AUG 24
AUG 31
SEP 7
SEP 14
SEP 21
Sep 16, 2026
Making Humans Irreplaceable: James Lo & Anish Acharya on building & scaling Ethos
8:30
8:41
8:50
8:59
9:02
11:40

James MitraHOST
I'm conscious we've already got into some of the vision you have for the business, but can we maybe take it back to the origin story? What made you go, this is the problem I want to solve? And how has it evolved since that moment?

James LoGUEST
So I think the fundamental inspiration for it was how do we build something that can advance social mobility at scale? That was actually the core problem.

James LoGUEST
So actually, when you look at the entity name of Ethos, the US entity that holds the parent entity is called Somolabs.

James LoGUEST
And I still own the domain for socialmobility.ai, which one day is going to come back out.

James LoGUEST
So it was really the foundational idea of the company, right? How do we advance social mobility at scale? And the reason why it mattered so much to me is that I grew up in a really weird family where my dad was super successful before I was born.

James MitraHOST
Can you walk us through how you've approached growing at such velocity in such a lean way? Because I think the founders in the audience, the founders listening to this will really appreciate hearing kind of why you chose that approach.
【大眾論壇】澳州欠薪問題普遍 員工如何保障自己?
2:23
21:29
周
2:13周日HOST
Hello,那么 James 呢,刚才讲的这单案件呢,其实不如首先问一下你们对这单案件有什么看法,以及觉得它反映了什么问题呢?

James LoGUEST
今次这个案件,讲真的,他们刚才都讲了,都不是第一次了。如果再近期一些的类似的案件呢,其实这个肯德基 KFC 都是这样被人罚的,同一个原因,一样模一样。那么即是代表了什么呢?其实有几样东西我们需要留意的。第一样东西呢,就是澳洲对这个叫做 work hours 的工作时间是很清晰的,即是 fair work 的原则很直接的,就是说呢,就是你 employees 就是说你开始工作的时候就计钱的了。就是说呢,即使你正式 roster 九点开工这样算啦,但是如果公司要求你呢,就八点九返到来开店准备的话呢,原则上你都是要给钱的喔。为什么今次会出现这么大的争议呢?很简单,就是雇主和雇员对于何时才真正当开工呢,是存在重大的分歧的。雇员觉得,喂,你要我早 15分钟回来准备不就是开工了。雇主觉得你开工之前准备好你自己是应该的,所以是不应该就将它放下去你返工的时间那里。于是两个就在这方面就各执一词,就出现了这次的诉讼和争执。
17 MINS LATER
周
21:15周日HOST
那么刚才都说了,其实都有很多重重的,很多复杂的 process 啊。那么其实如果员工去怀疑自己被欠薪,第一步最应该做的是什么呢,James?

James LoGUEST
第一步啊,当然是看自己那张粮单啊 [笑声]。因为粮单是会写得很清楚,你是做-- 你返了几个钟啦,你的时薪是多少啦。那这些位呢,你就可以看到呢,我真的不知道我的时薪应该是怎么计啊。都是返回 Fair Work 的网页,它有一个 pay calculator,你输入返适当的资料,例如你在哪一行业啦,例如你的工时啦,你的工种啦,然后呢,有没有 allowance 之类啦。你输入返对的资讯,就是资料呢,其实呢,那个 pay calculator 就可以显示返你那个粮,那个薪工,每小时应该多少钱。那你可以将它呢,就去看返你的粮单 cross check 返啊,第一样东西。第二样东西呢,你一定要看返你的 timesheet,看返你 clock in、clock out 的时间,是不是呢,同你自己 clock in、clock out 的时间去配合。我常常都会提大家,尤其是呢,是做 casual 的。你说,我不是 clock in、clock out 了,这样就得了咩?这样。我不是叫你信不过公司,是你自己呢,你都要 keep 一个 record。因为有阵时,是真的有机会出错啊。例如现在科技发达,很多人用是什么人脸识别去,呃,去 clock in 啦,或者用手指模去 clock in 啦。有些 case 呢,有些人的样子差不多呢,或者在不同的灯光和光线呢,会认错人的。