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James Eden

James Eden

CEO of Private White V.C.

Jul 29, 2026

0:00
So much talk about AI and automation and where it fits in.
0:03
Listen to this.
0:04
There's a Dutch supermarket that predicted the self-checkout reversal six years before Walmart admitted it.
0:10
In 2019, Jumbo, the Netherlands' second largest grocer, launched something called Pletschkaza, a chat checkout, a deliberately slow lane where cashiers take their time to talk to shoppers.
0:26
Sounds like a heartwarming, long-winded story.
0:29
Well, it's not.
19:16
[laughs]
19:16
... was ours.
19:16
I just want to make that point clear.
19:18
With regards to the cost and the price, I mean, you know, it, it all depends on your perspective.
19:24
You know, to p- to buy something for £40 and wear it once and throw it away, I would say that is extremely costly.
19:31
But to buy a T-shirt or a coat that you're gonna be able to wear every single day for literally years and years and years with a view to one day handing it down to a loved one, I think that offers tremendous value.
19:45
So the, so the conversation about price in my mind is, is, is...
21:49
I w- I wonder, uh, uh, how difficult it is to preserve tradition when you're competing with global fast fac- fast fashion.

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