It kind of sounds a little bit scary.

Well, when I say systems thinking, I think architecture really matters when going after a transformation project.

I don't even like to think of transformation as a project.

It's something that goes on forever.

And if you take that perspective, you really need to think about the investments that you're making.

very wisely.

I'm a big proponent of a composable architectures where you can have best of breed software in different areas of an organization.

like the age-old challenge it's so hard