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Jacob Tilzer
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Sep 15, 2026
Building Beyond Collision: Where Smart Shops Can Grow Next
11:01
11:16
11:27
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10:40Cole StrandbergHOST
What were some of the inflection points as you went from kind of initial entrepreneurship to multi-location operator to a private equity-backed CEO in a much larger organization? What were some of the key points as you look back in that journey that really changed the direction of your life, your career, and the Kaizen outcome?

Jacob TilzerGUEST
Oh, I think with our growth, we had nine years of over 100% year-over-year growth.

Jacob TilzerGUEST
Um, you know, but if I, if I, if I dumped it down to like the initial, when you first start making money, uh, it's true what they say about the first million, it truly is the hardest.

Jacob TilzerGUEST
And, um, know i used to tell people what worked for us at a million didn't work at five didn't work at ten you know it wasn't until we got to like that 80 million um you know over 500 employees when it was a much much bigger operation did the foundation really you know have to be built to be able to take on a lot a lot more scale um Because, you know, either through, you know, expense structure or, you know, just not having the capital to grow when you're a much smaller company, you can outgrow your systems and the things that work at one point.
39 MINS LATER
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50:58Cole StrandbergHOST
It can also be phenomenal, phenomenal opportunity for folks looking to embrace that change.