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Jacob Long

Jacob Long

Director of Sales Engineering at Censis Technologies. Sterile processing expert, reporting specialist, and ConCensis podcast speaker. CCSVP-certified.

Aug 13, 2026

7:23
Why is continued education such an important investment in y'all's view and especially for health care organizations and for the future of sterile processing teams?
7:32
Yeah, that's a good question.
7:33
I think probably the thing that would come to most of our customers' minds is just how much what they have to do evolves and how rapidly that happens.
7:40
I was just talking with some of our customers earlier this morning here.
7:43
The ones that have been in the industry for a long time can really just really see clearly the polarized differences of how it used to be compared to now.
7:51
Instruments used to be more simple.
7:53
The technology to reprocess and sterilize them used to be more simple.
12:17
I wanted to follow up with that by asking, you know, really what kind of challenges you're hearing from the trenches and Olivia, I'd love to hear from you on this one too, but from the conversations you're having with customers every day, what kinds of challenges are they trying to solve today right now that help inform what SeaTuck is going to be exploring? And how do you expect SeaTuck might help them tackle those very real challenges?
6:54
Why is continued education such an important investment in y'all's view and especially for healthcare organizations and for the future of serial processing teams?
7:02
Yeah, that's a good question.
7:04
I think probably the thing that would come to most of our customers' minds is just how much what they have to do evolves and how rapidly that happens.
7:11
I was just talking with some of our customers earlier this morning here that the ones that have been in the industry for a long time can really just really see clearly the polarized differences of how it used to be compared to now.
7:22
Instruments used to be more simple.
7:23
The technology to reprocess and sterilize them used to be more simple.
7:27
And as technology advances, as research evolves, we know a lot more now than we did 20 years ago, five years ago.
11:44
And Olivia, I'd love to hear from you on this one too, but from the conversations you're having with customers every day, what kinds of challenges are they trying to solve today, right now, that help inform what SeaTuck is going to be exploring? And how do you expect SeaTuck might help them tackle those very real challenges?

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