Is that something that people can actively work on to create that sense of safety?

yeah absolutely um so the the the kind of term that's used quite popularly now is psychological safety um so a big piece of work um project aristotle at google um identified um psychological safety as being the biggest factor in determining whether or not a team would be highly effective or not now psychological safety um for those that might be unfamiliar with it a term which has been um popularized, I suppose, by somebody called Amy Edmondson in the US.

She's an American academic.

And I'll try not to bore you with this.

I think this is fascinating.

So she did a piece of work looking at American health care organizations.

Her hypothesis, if you like, was that the highest performing teams would have the lowest number of clinical incidents.

sure you'd echo that, Jack.