
Holly McHugh
Hollie McHugh is Group Marketing Director at Net Affinity & Smarthotel, an award-winning hotel technology and digital marketing company based in Dublin.
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Jun 1, 2026
What's the word from National Hotel Marketing Conferenc?
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Ryan HaynesHOST
But where do hoteliers start? From a NetAffinity perspective, what's your advice?

Holly McHughGUEST
I guess like the workshop that I did today was very much kind of drawing back on the fundamentals of marketing.

Holly McHughGUEST
Hotels definitely need to understand the whole digital landscape, what content is available.

Holly McHughGUEST
I think Hotels, perhaps in the past few years, have maybe ignored some of the channels where there's content, review sites, building out unique content for their site.

Holly McHughGUEST
But with the kind of growth in the LMMs and AIO reviews and basically AI search, which up to over 80% of consumers are using, they can't ignore this.

Holly McHughGUEST
So, you know, reviews that used to sit on page 10 of TripAdvisor now are being surfaced.

Ryan HaynesHOST
So really take that long-term perspective, no pain, no gain, really focusing on who you are, what you're doing, and get that information all consolidated to be found.