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Holly McHugh

Holly McHugh

Hollie McHugh is Group Marketing Director at Net Affinity & Smarthotel, an award-winning hotel technology and digital marketing company based in Dublin.

Jun 1, 2026

10:35
But where do hoteliers start? From a NetAffinity perspective, what's your advice?
10:41
Hello and thank you.
10:44
I guess like the workshop that I did today was very much kind of drawing back on the fundamentals of marketing.
10:51
Hotels definitely need to understand the whole digital landscape, what content is available.
10:56
I think Hotels, perhaps in the past few years, have maybe ignored some of the channels where there's content, review sites, building out unique content for their site.
11:08
But with the kind of growth in the LMMs and AIO reviews and basically AI search, which up to over 80% of consumers are using, they can't ignore this.
11:20
So, you know, reviews that used to sit on page 10 of TripAdvisor now are being surfaced.
12:07
So really take that long-term perspective, no pain, no gain, really focusing on who you are, what you're doing, and get that information all consolidated to be found.

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