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Henri Le Grange

Jul 17, 2026

4:09
So can we chat about that and just, you know, in as much detail as you want?
4:14
Okay, Roger, I think this is great that we had Lizanne just before me because it really is that as if you have a new employee that doesn't know anything, that has fantastic academic knowledge, but is slightly slow.
4:29
So you want to have everything documented.
4:33
So you have to have a reference point for the practice.
4:36
You have to know what the values of the practice are, what values you hold in your business and what is the process that you follow from A to Z. exactly what is happening in each step.
4:51
You can't assume it knows anything and it will not do anything that's not in the document or it will make a mistake or make something up.
4:59
So you have to go into extreme detail in your process guide to show this AI where it must go and what direction it must follow.

8 MINS LATER

13:29
It's my decision that you're not using it.

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