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Heather Macklin

Heather Macklin

Founder and Managing Partner of Macklin Law LLC, a Wisconsin-based boutique law firm specializing in home improvement and construction law. Podcast guest discussing legal issues facing contractors and home improvement businesses.

Jul 23, 2026

7:34
... w- how do you think about that, and what can companies do about that?
7:37
I mean, I've, I've made it [laughs] no secret of my view of the TCPA.
7:42
Um, I think it's a horrible piece of, of legislation that was passed in the early '90s before we, uh, had the, the technological advances in communication that we have today.
7:54
Um, and, and I think, so I think it's a bit of a dinosaur that is being, um, just jammed into, um, a world that it doesn't really fit in anymore.
8:05
And it, and it's done in such a way that it really puts so much onus on the home improvement contractor, and without a lot of grace.
8:15
Um, you could, you could be doing everything right or think you're doing everything right, and you know, if you, again, meet up with a bad person, I do believe there are people out there who are actively manipulating the system and trying to manufacture claims under the TCPA.
8:30
Um, or, you know, you get a wrong number and y- the number you call happens to be a, you know, a crotchety old person on the do not call list, right? Um, y- you could end up with potential significant liability for, for those wrongs.

11 MINS LATER

19:46
Yeah.

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