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Harshal Mathur

Harshal Mathur

Co-Founder and CEO of Razorpay, India's leading fintech payments platform valued at $7.5 billion.

Jul 8, 2026

10:50
That's the gross merchandise value
10:51
... yeah, seventy percent of that comes from just fifteen million users.
10:55
One five, right? That is...
10:57
It is that thin, uh, right? And that is-- And, uh, so, so while we might look at it as a negative, I see it as a positive.
11:04
Because of-- Because we don't have entrenched habits, we are likely to pick up a new, faster way of doing things better than somebody will say, "Hey, it's a twenty percent delta," versus for us it's a, it's a fifty, sixty percent delta compared to what we do.
11:17
Now, why I believe that habit hasn't changed in the old world and why agentic commerce brings that change.
11:23
The reason that habit didn't change is that the way Indians shop, we haven't been able to replicate that in the online world.

12 MINS LATER

23:45
Go on.
25:18
Just talk us through and what are the big heart attacks along the way?
25:22
Yeah, I mean, the first two, three years was extremely hard, extremely hard.
25:26
Not from a perspective, we were still very motivated, but like a B2B business in payments, it takes, it has its own inflection curve.
25:33
Like you can't fast track it, unlike consumer and similar spaces.
25:37
There's no way to even pour money into the problem.
25:39
We had raised a significantly large amount of money because of post YC and 2015, there was a lot of excitement about India, so we got, of course, we got funded from you guys, we got funded from Tiger, we raised a large round for the size of company we were.
25:53
And then we were, there was so much pressure that, hey, we have raised like $11 million, you need to scale really rapidly.

22 MINS LATER

47:39
co-worker.

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