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Hannah Townsend
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APPEARANCES
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Aug 12, 2026
#108 - It's Not a Sales Call, It's a Lifeline with Hannah Townsend
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26:23Hannah TownsendGUEST
So basically what we do is when the person first steps foot in our door to move in, we strive to be able to care for them from their best days all the way to their worst days to end of life.
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26:36Hannah TownsendGUEST
And the way we do that is both increasing our staffing, but we also rely on other partners to come in to the community and help provide some of the care that we can't.
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26:51Hannah TownsendGUEST
We have an agency that will come in and give insulin if our nurse is unavailable to do that.
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26:57Hannah TownsendGUEST
So it's really partnering with the other companies in the area in order to make sure that that person never has to leave your community.
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27:05Hannah TownsendGUEST
So especially with moving someone that's living with dementia, it's very difficult for them to have their schedule thrown off, so we try to bring in as much as we can into the community so that they can be seen by the doctor in their apartment, or they can have the podiatrist come in and they just have to sit in a chair for five minutes, and then they're up going to lunch and doing activities, and it is as little disruption as possible.