If you invest in your people, you don't need an ROI to tell you it's gonna be better.

That's the way we should be thinking about it, 'cause if we draw it back to pure ROI only, you're missing the bigger picture.

The change isn't coming, it's already here.

[laughs] So you have two options.

You can embrace it and figure out how to work with it and embed it in your organization, or you can wait until you absolutely have to change and your back's up against a wall.

The need for our industry is not going away.

Yeah

... and all that.

I'm curious how you think about that ROI and have you been able to see real ROI by leveraging the tool so far?

Yeah, good question, Mike.

It's not really a one size fits all.

So I think the biggest shift I've seen now is that you're looking at these investments through the lens of what is the business case.

And sometimes the business case is going to be a hard ROI number.

Otherwise, it won't.

When it's a hard ROI.

And I'm curious of how many correlations there are for that with AI.