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Haley Johnson

Senior Manager, Product Management at West Pharmaceutical Services (Exton, Pennsylvania), focused on sterile manufacturing and EU GMP Annex 1 compliance.

Sep 4, 2026

3:40
Tell me about growing up in winter and how that kind of informs your experience here at Sioux Metro working with these small towns that maybe aren't as rural as winter, but certainly not the same feel as Sioux Falls.
3:56
Yeah, so I would say my biggest takeaway of growing up in winter is the small town feel that everybody cares about each other.
4:06
And I think that that is one of the most beautiful things about being from a small town and living in a small town is that no matter how big or small, The situation, the crisis, everyone is in it with you no matter what.
4:22
And I also think that each small town has something completely different to offer.
4:27
And what I'm most excited about is keeping all of the communities of the Sioux Metro Growth Alliance, the places that they are now, but helping them continue to grow in a direction that they want to grow.
4:43
rather than try to bulldoze them and all become the next Sioux Falls.
4:48
I think that each community has a lot of special things to offer, and noticing those things, finding them, and capitalizing on them, and showing other people why it's such a special place to be.
9:43
Haley, what are some of the things that you've been working on in your brief but impactful month here at Sioux Metro?
39:21
There's a lot.
39:22
Oh, yeah.
39:25
I help manage the pages for those.
39:26
And people who have those pages, I get to work with them.
39:30
And then I'm also the social media manager this year.
39:38
Now, what is your take on last night? Did you, would you enjoy it? Were you terrified? What was your
39:44
thing? Oh, my goodness.
39:45
I think I've had the, it was like the most fun I've had in such a long time.
17:51
Yeah, I just wanted to kind of explore this a little bit more if you, if you wanted to get into that.
17:55
Yeah.
17:55
I think we've touched a lot of some of the, the key points around earlier engagement and alignment.
18:01
I think the biggest maybe word to summarize that or, or what we're seeing more is the idea of partnership, right? It's partnership with our customers and even more transparency.
18:13
It's no longer we can hold this super close to our chest, this data, and the customer holds their data super close to their chest.
18:19
It's very much we have to be okay sharing information with the purpose ofHelping them better improve their processes or improve our own processes.
18:32
So I think from my vantage point, this change in Annex 1 has really forced both, both us and our customers to be more open and willing to share ideas, share data, and look towards more collaborative future partnerships where maybe something has been more transactional in the past because they're buying millions of plungers or stoppers from us and, and that's been okay.
22:25
And, uh, yeah, I just wanted to open the floor to you guys if there's any, uh, final thoughts that you wanted to add for any topics we haven't touched on yet or anything else you wanna add before we, uh, wrap up here.

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