And how do you, how do you know? What, what, what are your yardsticks? How do, how do you say to yourself, "You know, that's something we can really do something with?"

We undertake a screening exercise, and sometimes opportunities fall in our lap, and those would go through the same screening process as any would.

How close is it tied to our strategic scorecard, whether it be geography, uh, therapeutic area, financial profile, customer segmentation? Having done that, then it would come to a wider company discussion.

Is this the sort of product that we can easily integrate into our quality systems? Sometimes you need different permits for different types of medicines.

Anything that would require a whole new range of quality system improvements might be more challenging, even if financially it's attractive.

Doesn't rule it out, but we have to look at it from a dozen different angles to begin with.

And then if it floats through, uh, management analysis, then we begin more rigorous, uh, financial evaluation.

How do you retain that culture as you've grown so rapidly?

So- All in all, now that this series is done, what do you think about it in general? Now as somebody who's known her, and the big question is like, we've all, you know, watched the story, but now we want to know the truth, right? People want to know what's real, what's not, what we should, what's the takeaway about Carolyn in general?

Okay, so with all these millions of views I've had on my Instagram, A lot of people are asking me this question.

What was she really like? We hear you talking about her, but is there something you haven't said? Is there more insight you can give us? And all I can say is I only knew the part of her that was caring, kind, generous, and empathetic to a point of a fault almost.

you know the gifts she's given my mother and the notes she's written me and the notes she's written my mother, someone she never met because she felt empathetic towards her and knew that she'd lost a child.

Now, what a twist of fate that is.

Then, you know, Carolyn's mother loses two children.

And I always felt remorse that I didn't do more for her, but I wanted to, for the mother, I wanted to give her space.

Oh.

Was she funny? Was she smart? Was she thoughtful? I mean, she was obviously thoughtful about the thing with your mother, but thoughtful, like, did she like to talk to you about deep conversation?

Absolutely.

She would come in, I'd put her in my little office, and I would forget that Cartier existed.

And everybody knew not to bother me when she was in the store because, you know, people would come in, the king of so-and-so and all these famous people, and whoever it was, just forget about it.

Let the manager take care of it, and I'll take care of Carolyn because she was my focus.

And she was my person, you know what I'm saying? And what's funny is it's very much the same as when I first met you.

I walked up to you and said, I don't care what you did before today or who you were.

So what did that feel like when you finally found out that she was on the plane and her sister and John? I mean, were you angry? Were you sad? Were you, I mean, obviously you couldn't believe it.