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Glory Linsley
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Nov 3, 2026
Beyond Convenience: How DoorDash Is Redefining Consumer Discovery, Digital Commerce & Brand Growth (Glory Linsley, Head of CPG Brand Partnerships & Ad Sales at DoorDash)
12:41
16:32

Don BrettHOST
What, in your opinion, maybe one or two of the smartest ways you've seen that brands are turning a convenience-driven purchase into repeat behavior slash loyalty?
G
13:01Glory LinsleyGUEST
So on the DoorDash side, our jobs to be done are flawless delivery and logistics of that first order, because if the consumer has a bad experience, they're definitely not going to come back.
G
13:12Glory LinsleyGUEST
Then that's everything from is my avocado, the exact ripeness, if I need to make guacamole right away, is my pizza still frozen, et cetera.
G
13:21Glory LinsleyGUEST
The second is finding ways within the app to resurface the brand for the consumer.

Don BrettHOST
Where would you tell them to stop treating delivery as another sales channel and start thinking about it in a completely different way to win the consumer? What would be the one to two things that you would tell that leadership team?