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Georgianne Bender

Georgianne Bender

Principal at KIZER & BENDER Speaking! LLC, consumer anthropologist, and nationally recognized retail expert specializing in customer experience and store design.

Aug 4, 2026

23:21
what you and Rich, right?
23:22
It's me and Rich.
23:23
Or now it's me.
23:26
And I just go in and I have a relative who's ill.
23:29
And sometimes I go in and I do pre-need.
23:32
And just to see how the people interact with me and what they say.
23:36
We also mystery shop cemeteries.

57 MINS LATER

80:22
But yeah, to get a free consultation, to literally have her walk through your funeral, because besides funerals, what big box, George, that you got, you did a lot of merchandising, a lot of retail work too, like saving companies, right? Yeah.

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