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Gary Chang

Gary Chang

Architectural designer

Sep 7, 2026

3:29
And so can you share some examples or an example of what that kind of partnership needs to look like?
3:37
Sure.
3:37
I mean, for us, partnership means we don't just show up and sell catalysts.
3:40
We don't just say, here's your catalyst and take it.
3:43
We take the time to really understand the customer's goals, their challenges, and their specific operating conditions.
3:48
And then we tailor a solution around that.
3:50
So our technical services team, our global customer technology teams, we work hand in hand with refinery teams from development all the way through implementation.

6 MINS LATER

9:39
lot better the way I put it than the way you put it in.

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