
Gary Boyle
British guitarist
4
APPEARANCES
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Oct 26, 2026
#131 - AI Cyberattacks - Who Owns Your MSP's Security Risk? | BMK VISION ROUNDTABLE
12:01
23:14

Josh PetersonHOST
So if I, you know, was writing an app or doing some sort of development work and I did all these things, if I then said in a new, you know, incident, say, will you evaluate my code and find any security flaws or anything that's exploitable? that's gonna say, hey, can't do that?
G
12:26Gary BoyleGUEST
But if you're specific, like assess this for these security vulnerabilities, it'll actually say, I can't do that.
G
12:36Gary BoyleGUEST
So this was first obvious back in July where this Bitcoin wallet security vulnerability came out where all these wallets were getting drained and no one understood how or why.
G
12:56Gary BoyleGUEST
And so they were scanning... different repositories from GitHub for all these open source projects and Bitcoin wallets.
10 MINS LATER

Josh PetersonHOST
So on the one hand, if you're comfortable kind of, you know, speaking in my terms, if you could imagine the most likely consumer facing outcome to the next 24, 48 hours, What would be something that just I, the typical citizen consumer would see happening, you know, in this type of environment, maybe not this exact one, but in this environment of something big happening?
#126 - MSP Owner Sales - Never Leave Without the Next Meeting | BMK VISION ROUNDTABLE
8:43

Josh PetersonHOST
Is this meaningful? Do I need to shift directions a little bit? Are we getting the right message to these folks?
G
8:49Gary BoyleGUEST
And, you know, I think five minutes into a conversation like that, so many of our clients want to just eject right there because they've run out of things to say and they don't understand how to follow along.
G
9:01Gary BoyleGUEST
So I think, I think really diving deeper into like what, what happens when they, when they don't get feedback from the client, you know, I had one of our clients, um, you know, go into an existing client that he had, and he's got this massive proposal that he needs to give him.
#125 - MSP Effective Hourly Rate - Why Time Entry Finally Matters | BMK VISION ROUNDTABLE
7:50
G
3:39Gary BoyleGUEST
you have any insights or thoughts around that as well? Just conspiratorially, like, I think, I think there's a few factors that are working against the MSP that have always been there.
G
3:56Gary BoyleGUEST
And, you know, we talked about this in a past episode, but that input, the labor costs, that's just getting pushed higher and higher.
G
4:04Gary BoyleGUEST
As minimum wages go up and your kind of level one guys start to become come in at a higher and higher dollar amount.
G
4:12Gary BoyleGUEST
And then the cost of living going up for your level two, three guys or girls is going up.

Josh PetersonHOST
What do you think, Gary? Am I over-indexing on your answer always lies in your agreement effective hourly rate or that's the net result of all your decisions? What do you think about that concept?
#124 - MSP Action Items - How Detailed Is Too Detailed | BMK VISION ROUNDTABLE
14:39

Josh PetersonHOST
Well, is it working or is it just the universe served us up something particularly juicy this this quarter? So along that thread, how can you tell when the plan is working? How can you tell when, you know, all those action items are actually beginning to do something positive for you?
G
14:58Gary BoyleGUEST
It's funny, I I was working with the client the other day and he's pretty loose as far as kind of setting these goals and these initiatives and, you know, really working on the business.
G
15:15Gary BoyleGUEST
He's kind of going out on sales calls and, you know, doing some install work and those kinds of things.
G
15:20Gary BoyleGUEST
And, but objectively when you, when you rewind like the past three years is like, he's done all the right things throughout the time.
G
15:36Gary BoyleGUEST
He's, you know, from a strategy standpoint, he's hired the people when we thought it was the right time.