So what is the biggest mistake families make when booking a last minute holiday sailing? I mean,

probably the biggest mistake they make, there's a couple of big mistakes, one of which is they don't think through all of the costs.

So they get very excited because they might say there's a great deal on Royal Caribbean or whatever, but they haven't talked about all the kind of add-on costs.

Like we were talking there about Wi-Fi or drinks package or like what you have to buy.

But also particularly if you're not sailing out of where you're based.

So if you're in New York and you're sailing out of one of the three ports there or you're So the mistake they make is they get very excited about a cruise, but then they realize that flights are crazy expensive because certainly from the 15th of December through early January, flight prices just rocket.

So suddenly you discover you've got to really, you know, you've got to get to a port.

Once you've booked your ideal cruise, can you give us some tips on the beverage packages, the internet packages, and when to book those extras to get the best deal?

Is there a pivotal moment that has shaped the way you lead today that we could look at and explore?

A lot of the big pivot for me happened actually when I was very young and when I was at university.

There was two kind of big pivot points.

So I'll talk about those because they do drive a lot of what I ended up doing both when I was doing a corporate job and also now doing tips for travelers.

The biggest pivotal moment when I really changed my mindset was between junior school and high school.

My dad was in the police force and we moved town and stuff.

So I was starting a brand new high school and it was a big school, loads of kids.

What motivated you to do the change and how did you make it a success?