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Frank Mcdermott

Oct 6, 2026

5:43
Can you talk a little bit about that list of how prior solutions missed the mark?
5:47
Sure.
5:48
As I mentioned, we have the Life Alert button, and I think that's always been, um, a benefit and a curse to a lot of these things.
5:56
I mean, my uncle-in-law, he's ninety-seven years old, moved into independent living, and they-- the first thing they gave was gave him th-this pendant to wear, and it was free.
6:05
Didn't cost him anything.
6:06
You know, Medicare or Medicaid's paying for this somewhere, and it's still in the box.
6:10
He, he hasn't even taken it out because he doesn't want to wear it.

31 MINS LATER

37:23
How do you decide when it's go time and it's good enough to launch and begin gathering customer feedback, but not at risk of sacrificing the customer's trust?

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