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Frances Fry

Artist and illustrator

Jan 25, 2026

8:46
Why are we all so tired at work?
8:49
[laughs] Because we care so much is one part of the answer.
8:53
What Leslie's language would be, because we are always on.
8:57
And so she did just a breathtaking study which compared teams that everyone was always on.
9:05
It was in professional services where you really are, like, your client needs you to be always on.
9:12
And she had teams that were always on, individuals were always on, and then teams that were collectively always on, but individually had scheduled time off.
9:24
Orders of magnitude better performance in the latter.

6 MINS LATER

15:51
Yeah
17:35
... what is the thing?
17:36
So the way to get an accurate record, even we distorters can give an accurate record if we do it in the moment.
17:43
So I want us to create a record in the moment about how things are going, and what we have found is that we're pretty darn accurate.
17:52
That is, the objective performance and our subjective assessment are quite close to each other in the moment.
17:56
It's only when the distance of time that we start feeling like we're frauds and the other things that you said.
18:02
So what I recommend is let's have a technique, a template that we fill out in a regular basis that's easy to access in the moment.
18:14
So for example, let's say that I wanted to solve imposter syndrome in a week.I could imagine having a record each day on whatever performance metrics matter to me, and I'm gonna give myself grades real time on those performance metrics.

23 MINS LATER

41:29
Yeah.
5:52
Mm-hmm.
5:52
It, it's just so much easier and so much more profitable.
5:56
But if you can't do that, and it, and, and it sounds like maybe he can't do that, um, then you wanna th- think about, what are the things that you can do that are gonna create disproportionate value for your client and for you?And the mistake that small businesses make is they go in and say, "What would you like me to do?" And they're guided by what would add value to the client.
6:21
And then they think, "Well, that gave me revenue." But they take their eye off the profit.
6:26
[laughs]

12 MINS LATER

18:36
[laughs]
18:37
So many levels.
18:38
First of all, there is...
6:03
Why are we all so tired at work?
6:06
work?[laughs] Because we care so much is one part of the answer.
6:11
What Leslie's language would be, because we are always on.
6:15
And so she did just a breathtaking study which compared teams that everyone was always on.
6:23
It was in professional services where you really are, like, your client needs you to be always on.
6:30
And she had teams that were always on, individuals were always on, and then teams that were collectively always on, but individually had scheduled time off.
6:42
Orders of magnitude better performance-

6 MINS LATER

13:09
Yeah.

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