So Fran, can we go right back

to the very start? What started you in our industry, in the beauty industry? Okay, so you're going back a long, long way.

Stop saying that! I trained in 1976.

And I went to the London College of Fashion and it was the first ever Higher National Diploma course that they ran, three years, hair and beauty.

And I remember being interviewed by the lady who was running the course.

And it was in the days where you had to be invited onto that course, not now where you get hundreds of people that want to apply or not as the case may be in some cases.

So I even had my hands and nails examined to make sure I was suitable to go on this course.

that was the start a plasma really wasn't it