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Fiona McEachern

Fiona McEachern

Managing Director of Loch Lomond Brewery and Levenbank Distillery, co-founder of the award-winning Scottish craft brewery established in 2011

Jun 23, 2026

6:13
Yeah.
6:13
Everything.
6:14
So as I grew, the first member of staff helped me doing sales and would help in production as well.
6:18
Um, and I then had to slowly let go of some of the production because I couldn't be in production, and in the office selling, and speaking to customers, 'cause customers only knew me by face because I delivered to them.
6:31
So more often than not, if someone answered the phone they wanted to speak to me 'cause they knew that I was the person that delivered, I was the person that took the order.
6:37
So having to then say, "Actually, I'm better placed not always doing production.
6:42
Perhaps I'm better placed being in the office," that was a horrible lesson to learn because the office isn't my favorite place.

13 MINS LATER

19:33
Is that something that was, like, pl- in the plans from the start or how did y- how did that de- talk me through the decision-making process.

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