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Fahim Shakur

Dr Faheem Shakur is a GP Partner and Medical Examiner in the NHS (Stonyhill Medical Practice, Blackpool, UK), an educator and speaker on patient safety and primary care.

Aug 26, 2026

6:12
How would you navigate that so not to cause offense by suggesting that they're making up their pain?
6:18
It is a very delicate situation.
6:20
It's a good point you've raised.
6:21
So I'd probably start by avoiding implying that the pain is just purely psychological, but instead emphasize that the pain is real, but that psychological approaches can help people manage it better.
6:32
In that situation, communication is absolutely key, and as we know in primary care, that's a lot of our job is good communication.
6:39
So the first thing to do is acknowledge that the patient's pain is real.
6:42
Conditions such as fibromyalgia, as you brought up, can be particularly challenging because patients often feel they've not been believed or that their symptoms have been dismissed in the past.

9 MINS LATER

15:55
With opioid deprescribing, if that's what the decision has been made, is there a particular strategy you use or are there particular strategies that you can use?

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