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Ewen Ryley

Ewen Ryley

Creative Director and master jeweller at Ryley Jewellery Creations in Toowoomba, Queensland, and co-founder of Jewellers Collective and the Jewellery Industry Network.

Aug 3, 2026

18:32
Why do you think jewellery is just such a pain for this type of work?
18:36
Yeah, I guess there's so many moving paths.
18:38
Like, you know, any particular piece of jewellery can have, you know, 10 different suppliers, you know, needing to put input into it.
18:46
And I think quoting in general, I mean, it could be any industry really.
18:51
Like, quoting has always been a massive pain point in businesses, like knowing if they're doing it right or if they're, you know, underquoting, overquoting.
18:59
And it is always a second thought in, well, especially in my mind too, is like, okay, well, am I quoting accurately enough or am I missing something? Could I be leaving money on the table for not adding certain things in? So that was a thought when I was building out BenchFlow for the quoting part of it is to make sure nothing was missed, no money was left on the table.
19:21
So when you're quoting like a live screen that pops up and it It shows you, you know, you can set your gross profit margins.

9 MINS LATER

28:27
So how do you, what would you say to jewelers who are a little bit resistant as to even trialling something new?

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