What do you think has been done within the culture to have employees feel safe about speaking up and being identified as opposed to staying anonymous?

Yeah, I think culture is a very, you have a macro culture.

So the culture that Matt and the executive team sets, our site leaders set, and that provides the framework.

But there's also a micro culture that happens at the manager level.

Do employees trust their manager? Do employees trust their human resources partners? And at that micro level, it's equally perhaps even more important that employees have a sense of trust.

The statistics tell us most employee concerns are actually going to their direct manager first.

And it's only if they don't get handled there or the employees feel like it hasn't been resolved that they then escalate, whether to a concern line, whether to HR or some other channel.

And what does he