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Esther Stamp

Esther Stamp

Operations Manager at Juniper Wealth Management in Preston; podcast guest discussing leadership and kindness in business

Jul 24, 2026

A Fresh Perspective on Business

A Fresh Perspective on Business

#262 - Why Confusing Toughness with Strength Is Costing Your Business More Than You Think

Jul 24 · 57m

Vicky Taylor
Vicky TaylorHOST
29:35
Yeah,
Esther Stamp
Esther StampGUEST
29:35
because...
Esther Stamp
Esther StampGUEST
29:38
It isn't always easy for someone who's going through a real rough time to work at 100% capacity.
Esther Stamp
Esther StampGUEST
29:45
So having some empathy and leeway on that front.
Esther Stamp
Esther StampGUEST
29:50
And just having the confidence to kind of say, this is what we're doing.
Esther Stamp
Esther StampGUEST
29:58
I know it sounds difficult.
Esther Stamp
Esther StampGUEST
30:00
So that was the client experience chat we had the other day.
Vicky Taylor
Vicky TaylorHOST
32:11
don't know i need to go and find out yeah don't try and wing it and be like i need to know all the answers yeah

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