
Erin Pickering
Ex-superyacht purser (MY Mogambo) turned hospitality entrepreneur; founder and Managing Director of customer experience consultancy Holystone on the Gold Coast, Australia, and co-host of SHFT Pod.
2
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2
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012
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Sep 16, 2026
Episode 111: Inside the Superyacht World: Megayacht Purser Erin Pickering on Yacht Life, Below Deck & Steven Spielberg
27:30
27:46
27:56
28:10

Nikki VoHOST
On that with the team and managing the team that super yacht teams are kind of constantly on, aren't they? How did you manage that pressure, those long hours, those emotional demands with the team? Did you have some

Erin PickeringGUEST
techniques or anything that you used for that? I'm a very empathetic person, but I'm fair and I'm firm.

Erin PickeringGUEST
And for me it's about I will do anything for anyone provided they're also willing to do the same for themselves.

Erin PickeringGUEST
And it's important to note if you have someone underneath you that's really responsible for getting the job done, when you want to help asking, where can I help you? I feel a lot of directors these days or managers will come in and say, you need help.
11 MINS LATER
Episode 111: Inside the Superyacht World: Megayacht Purser Erin Pickering on Yacht Life, Below Deck & Steven Spielberg
27:30
27:46
27:56
28:10

Nicky VauxHOST
On that with the team and managing the team that super yacht teams are kind of constantly on, aren't they? How did you manage that pressure, those long hours, those emotional demands with the team? Did you have some

Erin PickeringGUEST
techniques or anything that you used for that? I'm a very empathetic person, but I'm fair and I'm firm.

Erin PickeringGUEST
And for me it's about I will do anything for anyone provided they're also willing to do the same for themselves.

Erin PickeringGUEST
And it's important to note if you have someone underneath you that's really responsible for getting the job done, when you want to help asking, where can I help you? I feel a lot of directors these days or managers will come in and say, you need help.
11 MINS LATER