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Eric Lalonde

Eric Lalonde

CEO of WriteUpp, practice management platform for clinicians; mental health advocate with Ivey MBA and 20+ years in sales and customer success.

Jun 29, 2026

Shiny New Clients!

Shiny New Clients!

Client Retention Strategies: Tips to keep your clients, longer (feat. Eric Lalonde, CEO of WriteUpp)

Jun 29 · 17m

Jenna HardingHOST
9:33
Yeah.
Eric Lalonde
Eric LalondeGUEST
9:34
Yeah.
Eric Lalonde
Eric LalondeGUEST
9:34
So that's a great point.
Eric Lalonde
Eric LalondeGUEST
9:35
And there's so much to unpack here.
Eric Lalonde
Eric LalondeGUEST
9:37
I kid you not, I could probably talk to you in the next half hour about different angles to this.
Eric Lalonde
Eric LalondeGUEST
9:41
There's so much.
Eric Lalonde
Eric LalondeGUEST
9:42
So as you said, right, often when you start out, you don't want to invest too much.
Jenna HardingHOST
10:37
My goodness.

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