What does that mean, and how does it unfold in the real world?

It has a bunch of implications.

The first one, uh, is the one I just gave you.

So the first thing we typically do when we're trying to harness reputations is make sure that the behavior in question is observable.

If somebody is signing up for a program in private, we make it so that there's some way of making that a little bit more public.

If somebody is making a donation, we try to make it so that donation, uh, is tied to their name in a more long-lived way.

If they're volunteering, uh, we make sure there's some social media presence around the volunteering that they can avail themselves of in some way and give them kudos in, in that way.

And so as you peek into the future of this pandemic, over the next six months to a year, what are your hopes and fears?