
Emma Carter
CEO of WestSpring IT, a Bristol-based managed IT services provider, appointed May 2025 after senior roles at Excalibur Communications, Smarter Media, and Business West.
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Sep 15, 2026
Emma Carter makes tech human!
20:11
20:27
20:35
20:40

Emma CarterGUEST
Honestly, we've struggled with that over the last six months about what does, what does growth actually mean to us? Um, because I think a lot of people when they hear the word we want to grow, it's almost like we're gonna take over the world, you know, and we're gonna grow to 20 million turnover and that sort of thing.

Emma CarterGUEST
Um, but for us, what we, what we've, what we've designed or defined rather, is that growth for us is sustainable growth.

Emma CarterGUEST
So we can only get sustainable growth if we win the right types of client, not any types of client.

Emma CarterGUEST
If we're aware of what our forecast and our pipeline looks like so that we can schedule recruitment, we can plan resource that might be needed, or I can go and find partnerships and suppliers to support me on that growth.
18 MINS LATER
