
Ellza Malok
Founder, Chairwoman, and Chief Psychologist & Researcher at Blue Monarch Group, a Chicago-based human behavior consulting firm.
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Oct 5, 2026
Will AI Replace Your Sales Team? with Ellza Malok
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19:38

Jonathan GreenHOST
But what's actually going on when nobody uses these tools? Am I on the right wavelength here? Is that why people aren't using the AI tools?

Ellza MalokGUEST
I think there's also, you know, a sense of security, like if the, if the, if I make the bot not work or non-efficient, then it goes away.

Ellza MalokGUEST
But again, it comes back down to, is this going to make me a better salesperson, or is this just one other thing that I have to do and use in addition to my CRM, in addition to the marketing automation tool? Like, it just becomes another thing.

Ellza MalokGUEST
And sales team has also been sold on the efficiency of a product, and it's really unuseful.

Ellza MalokGUEST
Like in, in my instance, I do a lot of sales fitness labs, where we're measuring the effectiveness of sales teams on an individual level and as a, as a whole.
7 MINS LATER

Jonathan GreenHOST
Are they actually beating the ones that are betting on human behavior? What does the data say? Are these AI embedded sales programs actually outperforming humans yet?