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Elisabeth Sandersfeld

Oct 22, 2026

5:38
As CFO, how do you balance the financial discipline that serve merchants with investing in technology, artificial intelligence, and other innovations?
5:48
That balance is really an art and it's more art than science in a lot of ways.
5:53
But the focus truly is on long-term value creation that serves our customers and our owners.
5:58
Because we're single market, we're single product, we write surety only, we think we know the market better than anyone because that's all that we do.
6:05
So we innovate to stay relevant and to grow.
6:08
Our customers and our relationships are paramount to that.
6:12
So we can invest in AI, in technology to grow because we're also leveraging that technology to drive efficiencies, to drive economies of scale.
6:32
What do you see as the biggest opportunities and challenges for merchants in the broader surety industry?

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