How do you define happiness in the context of leadership and performance?

I think it has to do with the culture that I just talked about and truly engagement.

Because 80% of workforce are disengaged.

That's eight out of 10 of your employees globally are disengaged.

meaning that you pay them to show physically, so they're physically there, you pay them good money, but they're not engaged.

So imagine that if you ran an organization, this is the average, by the way, right? Toxicity in the workplace is an $11 trillion cost.

11 trillion with a T. That's more than most countries' GDP.

What does kindness look like in action inside competitive organizations?