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Edel Finan

Sep 8, 2026

3:23
And Igel, it's that we can kind of make informed choices in our lives that we need to understand the various literacies.
3:32
Yeah, and I think just to broaden the definition of literacy a little bit as well, literacy is all about being able to find information that you need.
3:41
So to be able to access it.
3:43
So whether that's been able to reach the person you need to speak to or accessing something online.
3:47
and then being able to read and understand that information is really, really important.
3:52
So again, whether it's financial literacy, whether it's health literacy, whether it's digital literacy, whether it's listening and speaking.
4:00
So to be able to find the information, being able to understand the information that you get or you hear, and then also one of the most important parts of my point of view is to be able to respond to that appropriately for you.

12 MINS LATER

16:42
But if they don't want to do that, the organisation that they're dealing with, the council or the DSP or whoever it may be, should be able then to make adjustments and alterations to cater for people.

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