How do those efforts fit into your long-term vision?

Well, I, I think it's still very early.

The early generation of clinical AI was largely based on reducing administrative work.

And it's been great.

It's created efficiency, time savings, and reduction in burnout.

You know, but over the next three to five years, I think we'll move from AI that primarily documents what happened to AI that increasingly understands what's actually happening.

Clinical care is longitudinal.

As CIOs, CMIOs, and chief AI officers make strategic investments over the next several years, what capabilities or architectural decisions should they prioritize today to build a foundation for what's coming next?

How do those efforts fit into your long-term vision?

Well, I think it's still very early.

The early generation of clinical AI was largely based on reducing administrative work.

And it's been great.

It's created efficiency, time savings, and reduction in burnout.

But over the next three to five years, I think we'll move from AI that primarily documents what happened to AI that increasingly understands what's actually happening.

Clinical care is longitudinal.

As CIOs, CMIOs, and chief AI officers make strategic investments over the next several years, what capabilities or architectural decisions should they prioritize today to build a foundation for what's coming next?

Have you found that there's certain life events or triggering events that finally push people to get off the dime on this stuff and put it on paper?

Yeah, there's three big things.

One is a major life transition like a diagnosis.

You know, something happens and there's a diagnosis and it might not be terminal, but it is a wake up call.

Yeah.

So people have that that first fall at home when they're they're elderly or that first, you know, doctor visit where a mammogram comes back laterally.

Those things, you know, obviously are typical in life and survivable, but they really do make people start thinking.

What about you were talking about life events that, you know, sort of trigger people's awareness or or become an impetus to get going on this stuff? What if, you know, a parent is diagnosed or has been having memory problems, you know, mental health issues like that? Can you still put a plan in? I'm assuming you can put a plan in place, but are there other considerations now that need to be factored in?

So talk about, you know, for anyone who hasn't sort of heard the term before in this context, who is considered part of the sandwich generation?

You know, that's a great question.

One of the things that I describe it as is it's people like you and I.

Right.

We've got kids.

We might have adult kids.

And, you know, hopefully we still have our parents with us.

Well, what's what's your advice? You know, how do people balance sort of helping aging parents while, you know, still protecting their own financial future? Because, you know, oftentimes maybe your parents don't have a lot of resources of their own or in every situation is different, of course.

What was kind of the biggest takeaway or two you were able to get from that matchup that you're looking to see play out as the season goes on?

One of the talking points during the offseason for Maryland was trying to revive the running game.

Last year, there was a lot of pressure on Malik Washington and the passing attack to carry the offense.

So they want to make an emphasis on getting more dividends from the running game.

And you saw that.

on Saturday against Hampton.

They were able to run at will naturally.

What were your kind of just initial thoughts seeing him out there this past Saturday and kind of the expectations you have as, you know, competition obviously steps up this weekend against UConn?

What happens or, you know, in your experience, what's going on when a family does call you, you know, about an aging parent and they need assistance there? What's what's the usual what what's the trigger, so to speak?

Well, I'll tell you about one client.

She lives in Georgia.

Her mom lives in Houston.

And she had been taking care of her mom's finances.

Mom's about 86 years old.

Still smart as a whip.

brought to my my family back east and a couple of uh in-laws are uh really getting on in age and they're in that place now like they take the car keys you know like all that all that kind of stuff that's happening what you know how does how does planning ahead change the experience for the entire family what's your what have you seen there

Uh, so just so our audience better understands the worthiness of what OKAPI K is, why, of all the charity events that are, you know, positioned and you're approached on every year, um, why is this one of the few that you just absolutely need to do?

Well, you know, I was part of helping out at the beginning with Tereed and Dean Kim.

Uh, those guys, uh, um...

So this one, Mary Ann Fu, it's one of those organizations that help the Asian community, but her, her doors are not just open for that.

Her o- doors are open for anybody who walks in that needs assistance for insurance or Medicares or things like that.

So she's not, even though, uh, OKAPI K stands for the Asian Pacific Islander, Mary Ann does a tremendous job through outreach for every community.

And that, to me, makes more sense.

You know, some very high-end restaurants, but some just wonderful restaurants, and you're not gonna have a bad taste in the entire group.

Uh, so just so our audience better understands the worthiness of what OKAPI K is, why, of all the charity events that are, you know, positioned and you're approached on every year, um, why is this one of the few that you just absolutely need to do?

Well, you know, I was part of helping out at the beginning with Tareen and Dean Kim.

Uh, those guys, uh, um...

So this one, Mary Ann Fu, it's one of those organizations that help the Asian community, but her, her doors are not just open for that.

Her o- doors are open for anybody who walks in that needs assistance for insurance or Medicares or things like that.

So she's not, even though, uh, OKAPI K stands for the Asian Pacific Islander, Mary Ann, uh, does a tremendous job through outreach for every community, and that, to me, makes more sense.

It's, she's not excluding anybody.

You know, some very high-end restaurants, but some just wonderful restaurants, and you're not gonna have a bad taste in the entire group.

Yeah.

So there's a couple of things from that story, and I'm glad you brought that up.

But the first thing is that recognizing that sometimes the person you think is your customer today is not necessarily going to be your customer tomorrow.

That's the first thing.

The second thing is also the recognition that not everyone is your customer.

And oftentimes, this is also where things get disjointed.

The product could be for more people, but your pricing is not.

Can you share how your own personal value system, your family, your personal time with the things that you want to do and be able to do has to factor in to what you do, because you struggled with that for a little bit there.

Is this something that you're also seeing? Could you describe kind of what is happening in the market right now?

Well, yeah, I mean, I think you described it well because, um, the EHR vendors, Epic being one, Oracle being other, and some other ones have gotten to the AI scribe market.

At the same time, there are other EHR vendors who don't have necessarily the resources or bandwidth or the expertise to be able to do this themselves, and they've partnered with, uh, the existing AI startup companies that are out there, including us.

And so we're integrated into several different EHR products that were basically white labeled and serving as the technology behind their ambient AI technology.

So while some of the larger EHR vendors are building their own, some of the smaller ones are integrating some of the EHR vendors that are out there-- or, sorry, the AI scribe vendors out there now.

But it is an interesting question though, like where do health systems go? Do they stick with the AI scribe vendors that they've been working with, or do they jump ship and then start working with the EHR vendor AI scribe technology? And the way I see it is that the AI scribe vendors are dedicated to doing this type of work.

This is our bread and butter.

Mm-hmm.