
Dylan Gertken
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Jul 28, 2026
Tradition Doesn’t Mean Standing Still: Sunburst Memorials Builds for the Next Century
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18:17

Jill KampaGUEST
We-- There are Kaizen events, and we've done a number of them, but take it away, Dylan.

Dylan GertkenGUEST
So the-- I-- kind of really high level, the way I explain lean to people who are-- maybe have never heard of it, um, the purpose of it is maximizing the value to the customer by eliminating waste.

Dylan GertkenGUEST
So, right? What are the-- what are customers willing to pay for, and, and what are they not? And the things that they're not willing to pay for are the waste.

Dylan GertkenGUEST
You know, the salary that you pay employees to drive around searching for inventory.
8 MINS LATER

Mike JohnsHOST
So what feedback from employees has had the biggest impact on the final facility?