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Dylan Gertken

Dylan Gertken

Jul 28, 2026

9:30
We-- There are Kaizen events, and we've done a number of them, but take it away, Dylan.
9:35
Yeah.
9:36
So the-- I-- kind of really high level, the way I explain lean to people who are-- maybe have never heard of it, um, the purpose of it is maximizing the value to the customer by eliminating waste.
9:48
So, right? What are the-- what are customers willing to pay for, and, and what are they not? And the things that they're not willing to pay for are the waste.
9:56
They're not willing to pay for you to...
9:59
You know, the salary that you pay employees to drive around searching for inventory.
10:03
Customers don't wanna pay for that.

8 MINS LATER

18:17
So what feedback from employees has had the biggest impact on the final facility?

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