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Dwight Mack

Dwight Mack

Jul 5, 2026

8:16
Mm-hmm.
8:17
So those people that are doing just the fuel surcharge are like, "Oh yeah, we're only charging about 30 to 50 bucks for fuel surcharge." Well, how are you covering the guys that you're paying to be at the office an hour early or 30 minutes early, and then you're paying them to come back to the office? So you're paying them on clock in all the way to clock out.
8:36
How are you covering the unbillable time within that 30 to $50? And they, they don't know, because they're probably not looking at the bottom line, looking at their numbers to understand that they're taking a loss.

9 MINS LATER

18:12
Mm-hmm.
18:12
So high, uh, Florida being an example.
18:15
Florida doesn't have regulated rates, so they could jump, drop their rates at a drop of a dime because the customer just says, "Hey, you guys can't do anything cheaper?" "Sure.
18:23
Let it, you know, we can, we can go down this low just to get the job." You know, that hurts.
18:29
But then a lot of people marketing from all the people that I've been talking to is like, "Oh, we don't really have any marketing.

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