
Douglas E. Noll
Douglas E. Noll, JD, MA is a former trial lawyer turned full-time mediator, peacemaker, and author (De-Escalate) based in Clovis, California, founder of Noll Associates and co-founder of the Prison of Peace project.
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Sep 21, 2026
Douglas E. Noll Explains the Leadership Skill That Can Defuse Conflict in Ninety Seconds
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Douglas E. NollGUEST
my raft, thinking about how many people I'd really served as a trial lawyer.

Douglas E. NollGUEST
And I could only count five people that I felt that I'd really helped as a trial lawyer over 20 plus years.

Douglas E. NollGUEST
So when I came back and was driving down out of the mountains to my office, I heard a new public service announcement for a master's degree in peacemaking and conflict studies.

Douglas E. NollGUEST
And for three years, I was a full-time master's degree student, a three-quarters-time law professor, and a full-time trial lawyer.
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12:45Dean RothbartHOST
I know it would be easy to say it's right for everybody, but I don't actually buy that.
Podcast 1347: De-Escalate: How to Calm an Angry Person in 90 Seconds or Less by Douglas E. Noll
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Douglas E. NollGUEST
So two years later, after that, after that mediation, the science finally ke- caught up to what I had observed in a, a brain scanning study came out of n- Matthew Lieberman's lab at UCL A, and I learned that the, what I had discovered is called affect labeling, A-F-F-E-C-T labeling, basically naming what somebody feels.

Douglas E. NollGUEST
And what the brain scanning study showed was that when you name emotions, the centers of the brain associated with negative emotion deactivate.

Douglas E. NollGUEST
And at the same time, the part of the brain responsible for self-regulation, the right ventral lateral prefrontal cortex, activates, and you literally help somebody regulate themselves out of emotion, out of anger, into calm in about 90 to 120 seconds.

Douglas E. NollGUEST
And so I started teaching this, and, and, uh, I was getting a lot of pushback.
7 MINS LATER
