So when you first got, um, started doing it, was there something that stood out to you that was really surprising that, um, kind of was a huge shock to you when you first started doing pest control?

Uh, yes.

A couple things stood out to me.

You know, you go to, [clears throat] go to Lowe's and go to the pest control section, there's a million different products.

Uh, and it's...

You know, and most people just take a guess and, and buy one.

You know, and there are a lot of different pesticides, a lot of different chemical names, you know, in a, in a retail store when you're looking at them.

Can they try to get their money back, and what's kind of the appropriate way of how to handle the bad pest control people that come out?