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Dion Angove

Sep 23, 2026

3:50
Um, [clears throat] do you find it easy or difficult to build trust and relationships when you're in different countries, different cultures?
3:58
I think, first off, it's hard to just, just to t-t-trackback, not about the country's specific situation, but building relationships with clients, I find it difficult within...
4:10
Not difficult myself, but difficult because the industry has had a bad name, or the profession has had a bad name, okay? Especially in the international side, because there's obviously commission-paying products, those kind of things that have been unfortunately pushed onto clients, and those are issues which people can read about and see online, et cetera, and they hear the horror stories all the time.
4:29
So first off, you're starting, you know, way back, right? You have to really build trust.
4:34
Also, you know, the, the other difficult part is virtual because, you know, a lot of my clients are global or in different jurisdictions, or a lot of them are in the UK, but, but the same time, it's-- we, we do most of the stuff virtual, so it, it's harder to build that trust.
4:49
Now, I do do shows where we, you know, do seminars and et cetera, and we can speak to clients face to face, and that normally, um, is a lot more efficient.
4:58
You know, a client, the trust builds instantly, um, because they've seen you, they f- you know, they know you exist.
9:33
Do, uh, do you find, um, Dion, as your, as a relationship develops with the client, that you need to change the way you work with them, or is it always the same?

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