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Diana Ross

Diana Ross

American singer and actress

Jul 27, 2026

25:46
Why is this becoming important today or this type of education becoming important? What sort of happens if people that you help ignore?
25:57
Yeah.
25:59
Well, I think it's like with anything, right? Say lawyers are trained in understanding the law, in understanding how to get information from clients, whether there's negligence, whether there's not, right? And counselors were trained in understanding trauma and the nervous system and well-being.
26:14
But oftentimes we work with the same client.
26:17
And I often think if I could just put a little bit of my training into the lawyers, this client would have such a better outcome.
26:24
So we'll use the example of someone who maybe has had a pretty significant car accident.
26:30
Which happens, right? We make mistakes when we're driving.

8 MINS LATER

34:07
But in talking of confusion, when somebody shows up to obviously to your business or your counselling practice, what can they expect and how are you helping people?
1:00
Given it's a BNI podcast, let's kick it off with what's the best referral that you've either given or received, Diana?
1:06
I love this question.
1:08
It gets me thinking about the power of the ripple effect.
1:12
So it's not just what immediately benefited someone else's someone's business or someone else.
1:17
It's the ripple effect that it has.
1:20
And I've been thinking about this one.
1:22
And I think the best referral that I actually ever gave out was to another member in my synergized group who had an EAP company.

13 MINS LATER

14:09
So give us an overview of your business, Dona.

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