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Dhiraj Rajaram

CEO of Mu Sigma Inc.

Sep 10, 2026

11:58
What are you suggesting now that these decisions need to be made more visible because we can now use AI? A couple of things are happening,
12:06
right? In the market.
12:09
The first thing is, If you are a large company, you are experiencing a lot more volatility from the market, which means that you need to make more decisions.
12:28
You are also experiencing a lot more ambiguity from the problem space, which means you have to make more decisions.
12:40
internally your organization is only getting more and more complex.
12:46
Which means you have to make more decisions.
12:50
All of this results in the organization having to better deal with uncertainty, which means you have to make more decisions.

11 MINS LATER

24:23
I wondered if you could give us a kind of real world example of how you've seen this play out in organizations, please.
10:54
Mm-hmm
10:54
... which has become the differentiator.
10:56
Now, as we, uh, you know, enter such a world, the deterministic way, deterministic environment around which we learned problem solving is challenging us because we have entered a non-deterministic, uncertain world.
11:12
Now, let's understand the source of uncertainty a bit.
11:15
First thing is that your organization has more and more internally, it has what is internal to the organization.
11:22
Think of the organization as what is internal to it and what it gets affected from outside in.
11:28
So what is internal to it is the unaddressed complexity.

13 MINS LATER

24:38
... we can take a look at it, and you can voiceover it, and we'll make it a-

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