
Derek Williamson
CEO and co-founder of Evercruiting, a recruitment technology company focused on service industry hiring; co-host of The Shifting People Podcast.
1
APPEARANCES
1
PODCASTS
012
DEC 30
JAN 6
JAN 13
JAN 20
JAN 27
FEB 3
FEB 10
FEB 17
FEB 24
MAR 3
MAR 10
MAR 17
MAR 24
MAR 31
APR 7
APR 14
APR 21
APR 28
MAY 5
MAY 12
MAY 19
MAY 26
JUN 2
JUN 9
JUN 16
JUN 23
JUN 30
JUL 7
JUL 14
JUL 21
JUL 28
AUG 4
AUG 11
AUG 18
AUG 25
SEP 1
SEP 8
SEP 15
SEP 22
SEP 29
OCT 6
OCT 13
OCT 20
OCT 27
NOV 3
NOV 10
NOV 17
NOV 24
DEC 1
DEC 8
DEC 15
DEC 22
DEC 29
JAN 5
JAN 12
JAN 19
JAN 26
FEB 2
FEB 9
FEB 16
FEB 23
MAR 2
MAR 9
MAR 16
MAR 23
MAR 30
APR 6
APR 13
APR 20
APR 27
MAY 4
MAY 11
MAY 18
MAY 25
JUN 1
JUN 8
JUN 15
JUN 22
JUN 29
JUL 6
JUL 13
JUL 20
JUL 27
AUG 3
AUG 10
AUG 17
AUG 24
AUG 31
SEP 7
SEP 14
SEP 21
SEP 28
OCT 5
Jul 22, 2026
The 10:01pm Test
13:14
13:23
13:29
13:40
13:50
A
13:01AnthonyHOST
Like what is that thing that you've seen cut or you've cut yourself that was the people side decision, but the guests could feel?

Derek WilliamsonGUEST
And so I had an ice cream store, right? And there's a really interesting phenomenon that happens when you're in the ice cream business, which is a little unique.

Derek WilliamsonGUEST
You have very specific times and times of day when you are going to be very, very busy.

Derek WilliamsonGUEST
And then you're kind of like dead throughout the rest of the day, right? And so frequently there was this trade-off of how big do I let the line get to before I will add more staff.

Derek WilliamsonGUEST
And there's this really, it's a constant push and pull because, you know, every staff member that you're adding, they're not 100% efficient because it's a small shop and they're bumping into each other.

Derek WilliamsonGUEST
And you can only get your line through, through the, business like fast enough, right? Like the guests can only move and make their decisions at a certain pace.
A
16:31AnthonyHOST
Yeah.