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Derek Tuffield

Derek Tuffield

Chair of Toowoomba Regional Community Fund; former CEO of Lifeline Darling Downs for 34 years; Member of the Order of Australia (OAM)

Jul 13, 2026

16:19
they're not always so tasty.
16:21
No, they're not always tasty, and also, you know, we've got residents that want to be here, but we've got residents that don't understand why they're actually here in some cases.
16:34
We've got, you know, residents that have got dementia, Alzheimer's, and can be very challenging for staff, the way they may at times lash out, and...
16:48
So your day is, an 80-hour day goes almost in the blink of an eyelid, to be totally honest with you.
16:57
And the back of that, you've got, you want to make sure the staff are safe.
17:03
They're doing their job, holding them accountable for their job.
17:07
Getting to know them is really, really important, and the residents.

21 MINS LATER

37:50
What was it that made you say, yeah, I think we can find out something for you, Greg?
16:19
they're not always so tasty.
16:21
No, they're not always tasty, and also, you know, we've got residents that want to be here, but we've got residents that don't understand why they're actually here in some cases.
16:34
We've got, you know, residents that have got dementia, Alzheimer's, and can be very challenging for staff, the way they may at times lash out, and...
16:48
So your day is, an 80-hour day goes almost in the blink of an eyelid, to be totally honest with you.
16:57
And the back of that, you've got, you want to make sure the staff are safe.
17:03
They're doing their job, holding them accountable for their job.
17:07
Getting to know them is really, really important, and the residents.

21 MINS LATER

37:50
What was it that made you say, yeah, I think we can find out something for you, Greg?

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