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DeeAnne Palin

DeeAnne Palin

Founder and CEO of ONPOINT Business Solutions, known as the "CEO Whisperer," providing fractional HR strategy and business coaching to growth-focused companies.

Aug 24, 2026

4:29
And, you know, that's one where I definitely see that missed opportunity to be measuring the right things and then addressing it.
4:37
Well, and I'll give you a great example because talking about this in theory doesn't punch you in the stomach like hearing a real case study.
4:45
So I worked with a company just last year that had over 100% turnover, and some industries do.
4:54
It's not ideal.
4:54
It's not what you want, but it's kind of the pattern.
4:57
And it was their frontline employees.
4:59
And You can run really clean data to say it costs you at least $8,000 a person in turnover cost for a frontline employee.

6 MINS LATER

11:01
What advice do you have when it comes to growth, particularly in the aspects of growing and developing their talent?

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