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Dee Bowden

Dee Bowden

Revenue recovery specialist, author of "Collect the Cash," and founder of BCS Solutions helping small businesses recover unpaid invoices.

Jun 29, 2026

4:30
No, and
4:32
most people do not wake up and go, oh, I want to talk to people about how much money they owe, and I want to go click it.
4:37
No, that's not normally what we do.
4:39
So I'll tell you all the story.
4:42
So what had happened was about 20 years ago, I used to work for a small IT company outside of Boston where I'm a resident fund.
4:48
Melanie, I'm sure everybody else in your audience knows.
4:50
has probably had a corporate job, a nonprofit job, a government job.

22 MINS LATER

26:52
No,
5:16
So what is kind of that ideal follow-up plan? Is there a standard? Okay, this is how you do this?
5:22
Yeah, so I teach how to do this by a tracking system.
5:26
So actually, if it's okay with you, I'll teach the lesson by how you bought your cell phone.
5:31
Is that okay? Sure.
5:33
Perfect.
5:33
Okay.
5:33
So, Lee, thank you for coming into said phone company.

9 MINS LATER

15:00
And if you don't have a system that addresses that element of it, you're going to be waiting for money and that could really hurt your business.

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