Thank you so much for

taking time out of the conference.

Thank you to Medallia for having us.

I wanted to share a little bit of that conversation with you as well.

I'm Debra Bearden with Simmons Bank, and I am the Enterprise Customer Experience Manager for Simmons Bank, have been that for five years.

I have a lot of financial services background, but more importantly, I am a CX book reader.

And I am so happy to be here with Jeannie Walters and talk about Experiences Everything, which is coming out in April.

So one of the things that I partner with Freda Sullivan with Medallia is we created the Medallia CX Book Club.